Joanne Elizabeth Tappin; Ria Lakhani
Allegation / charges
Breaches, Code of Conduct for Solicitors, REL's & RFL's 2019, SRA Principles 2019
Findings — machine-extracted (anthropic-batch:claude-opus-4-8); verify against the decision
Joint proceedings against a solicitor (Tappin, First Respondent) and a paralegal (Lakhani, Second Respondent) concerning misleading emails sent in two conveyancing transactions in October 2021. The dishonesty allegations against the First Respondent were withdrawn at the outset based on medical evidence; the Tribunal then found the remaining allegations against her not proved and dismissed them, imposing no sanction but ordering her to pay £10,000 costs. The Second Respondent withdrew on day three after her adjournment application was refused; the hearing proceeded in her absence. The Tribunal found both allegations against her proved, including express findings of dishonesty under Ivey (sending false/misleading emails to buyer's solicitors and to a client's son to conceal file errors), breaching Principles 2, 4 and 5. It imposed an indefinite section 43 order and ordered her to pay £4,500 costs (reduced from the £54,147.50 claimed in light of means).
Duties found breached:
Aggravating factors:
- Deliberate dishonesty in both incidents
- Repeated misconduct within a short period
- Direct control over circumstances giving rise to the misconduct
- High culpability and high harm
- Breach of trust - lying to solicitors and to a client's relative
Mitigating factors:
- No previous regulatory findings on record
⚠ figures not found verbatim in the source were dropped: ["unverified_costs_amount=14500"]
Codes & rules applied
Duties engaged
- Act only on proper, lawful instructions
- Advise on alternatives, settlement and outcome
- Avoid wasting the court's time
- Cease acting on client perjury or disobedience
- Client-care and engagement terms
- Client confidentiality
- Competence
- Complaints procedure and handling
- Comply with and respect court orders
- Comply with rules of foreign jurisdictions
- Continuity and handover of representation
- Cooperate openly with regulators
- Costs and fee transparency to client
- Diligence and timeliness
- Disclose adverse law to the court
- Disclose material information to client
- Disclose referrals, commissions and benefits
- Fair dealing with unrepresented parties
- Fair, reasonable and lawful fees
- Full disclosure on ex parte applications
- Good faith and courtesy to colleagues
- Handle inadvertently received material
- Hold a current practising certificate
- Honour professional undertakings
- Keep client informed and respond promptly
- Maintain competence and CPD
- Manage conflict arising mid-matter
- No abuse of process or coercive powers
- No acting against a former client
- No baseless or threatened misconduct report
- No conflict between current clients
- No direct dealing with represented party
- No improper benefit, loan or bequest
- No improper communication with the court
- No improper fee-sharing or partnership
- No improper questioning of witnesses
- No improper solicitation or touting
- Non-discriminatory acceptance and cab-rank
- No obstruction or victimisation of reporters
- No own-interest conflict
- No payments to witnesses on evidence
- No personal opinion or familiarity with court
- No prejudicial publicity for pending cases
- No standing bail or surety for client
- No taking unfair advantage
- No tampering with or coaching witnesses
- Not mislead the court
- Not mislead third parties or opponents
- Not misrepresent regulated status
- Pay instructed practitioners and agents
- Professional indemnity insurance
- Proper basis for allegations
- Proper termination and return of instructions
- Prosecutorial duty of disclosure
- Prosecutorial fairness and impartiality
- Protect capacity and vulnerable clients
- Protect legal professional privilege
- Report serious misconduct of others
- Safeguard documents and limit liens
- Self-report to the regulator
- Truthful, non-misleading advertising