Natasha Janet Dionne Fairs
Allegation / charges
Breaches, Code of Conduct for Solicitors, REL's & RFL's 2019, SRA Principles 2019
Findings — machine-extracted (anthropic-batch:claude-opus-4-8); verify against the decision
The Respondent, a Senior Associate solicitor at Irwin Mitchell LLP, admitted creating inaccurate, misleading and inflated time records between February 2020 and April 2023, recording far more time than actually worked on files where she knew the time would be written off (closed files or agreed costs). The Tribunal found her conduct dishonest, deliberate, calculated and sustained, breaching Principles 2, 4 and 5 and paragraph 1.4 of the Code. Although no direct harm to clients, colleagues received smaller fee allocations and the Firm's metrics, bonuses and promotion decisions were affected. The matter was resolved by agreed outcome on the papers. Finding no exceptional circumstances, the Tribunal struck her off the Roll and ordered costs of £5,200.
Duties found breached:
Aggravating factors:
- Dishonesty
- Conduct deliberate, calculated and sustained over at least three years
- Planned course of action selecting files where time would be written off
- Experienced solicitor of almost twenty years and Senior Associate aware of regulatory obligations
- Conduct likely to have continued but for colleagues raising concerns
- Derived personal benefit through bonus and promotion
- Adverse impact on colleagues and the Firm
Mitigating factors:
- Full admissions and cooperation
- Genuine remorse and insight
- Significant personal pressures including serious illness and death of mother and home-schooling during pandemic
- No direct harm to clients
- High workload pressures and firm performance targets
Codes & rules applied
Duties engaged
- Act only on proper, lawful instructions
- Advise on alternatives, settlement and outcome
- Avoid wasting the court's time
- Cease acting on client perjury or disobedience
- Client-care and engagement terms
- Client confidentiality
- Competence
- Complaints procedure and handling
- Comply with and respect court orders
- Comply with rules of foreign jurisdictions
- Continuity and handover of representation
- Cooperate openly with regulators
- Costs and fee transparency to client
- Diligence and timeliness
- Disclose adverse law to the court
- Disclose material information to client
- Disclose referrals, commissions and benefits
- Fair dealing with unrepresented parties
- Fair, reasonable and lawful fees
- Full disclosure on ex parte applications
- Good faith and courtesy to colleagues
- Handle inadvertently received material
- Hold a current practising certificate
- Honour professional undertakings
- Keep client informed and respond promptly
- Maintain competence and CPD
- Manage conflict arising mid-matter
- No abuse of process or coercive powers
- No acting against a former client
- No baseless or threatened misconduct report
- No conflict between current clients
- No direct dealing with represented party
- No improper benefit, loan or bequest
- No improper communication with the court
- No improper fee-sharing or partnership
- No improper questioning of witnesses
- No improper solicitation or touting
- Non-discriminatory acceptance and cab-rank
- No obstruction or victimisation of reporters
- No own-interest conflict
- No payments to witnesses on evidence
- No personal opinion or familiarity with court
- No prejudicial publicity for pending cases
- No standing bail or surety for client
- No taking unfair advantage
- No tampering with or coaching witnesses
- Not mislead the court
- Not mislead third parties or opponents
- Not misrepresent regulated status
- Pay instructed practitioners and agents
- Professional indemnity insurance
- Proper basis for allegations
- Proper termination and return of instructions
- Prosecutorial duty of disclosure
- Prosecutorial fairness and impartiality
- Protect capacity and vulnerable clients
- Protect legal professional privilege
- Report serious misconduct of others
- Safeguard documents and limit liens
- Self-report to the regulator
- Truthful, non-misleading advertising