Elisabeth Bessie Anne Cousins & Simon Smith

Findings — machine-extracted (anthropic-batch:claude-opus-4-8); verify against the decision

Duties found breached:

• No abuse of process or coercive powers
• Non-discriminatory acceptance and cab-rank

Aggravating factors:

• Conduct was deliberate and calculated
• Took advantage of vulnerable clients
• First Respondent's conduct repeated over a long period of time
• Breach of positions of trust with direct control over sums billed
• First Respondent was experienced, admitted in 1995

Mitigating factors:

• Some admissions made in the Statement of Agreed Facts and Outcome
• Both Respondents appeared to have co-operated with the regulator