Stephen Richard Outram

Findings — machine-extracted (anthropic-batch:claude-opus-4-8); verify against the decision

A sole practitioner was found to have submitted misleading practising certificate applications for three years falsely certifying CPD compliance and operation of a written complaints procedure, failed to provide clients written costs information, and failed to meet training/supervision requirements. All four allegations were found proved. No express finding of dishonesty was made. The Tribunal imposed a conditional order requiring remediation by 31 March 2010 failing which he would be suspended indefinitely, plus costs of £1,288.

Duties found breached:

• Complaints procedure and handling
• Costs and fee transparency to client
• Competence
• Hold a current practising certificate